Impact of COVID-19 on Tobacco Cessation Thursday, March 11, 2021 Every year, North American Quitline Consortium (NAQC) analyzes data on quitline services and reports the results. “In calendar year 2020, calls through 1-800-QUIT-NOW decreased by 27% (over 190,000 calls). The decrease in calls mirrored the timeline of the pandemic, with